Hello everyone, Claudia here,

Using extracts from the BBC World Service radio series, Better Speaking, this booklet looks at how you can become a more fluent speaker of English, and at some of the skills you need for effective communication.
The topics they look at include:
Becoming a confident speaker
Fluency or accuracy?
Finding the right words
Learning language in chunks
Showing where you are going
Keeping the listener interested
Being a supportive listener
Sounding natural
Better Speaking